Frequently Asked Questions

If you wish to keep your registration number, you must transfer it. Under the DVLA Cherished Number Plate Transfer Scheme, the process is fairly straightforward. You will need to complete the DVLA transfer form V317 “Transferring a Car Registration Number” which you can pick up from your local DVLA office or download here:

http://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets/@dg/@en/@motor/documents/digitalasset/dg_069390.pdf

Additional information is also available here:

http://www.direct.gov.uk/en/Motoring/PersonalisedRegAndNumberPlates/DG_4022575

If we are collecting your scrap car, please make sure that it is

a) in a place that can be safely and easily accessed by a standard recovery vehicle;

b) the ground around the vehicle is solid and sound;

c) that there is adequate space to either drive the car or move it using a winch.

To find out how much you could get for your scrap car, just click here.

No. Your car does not need to have a valid insurance policy for it to be accepted by us for scrap. If your insurance is not valid, you will need to arrange for us to collect your vehicle. Our collection service is easy to arrange and above all, you should not drive your uninsured vehicle under any circumstances. Driving a vehicle on a road or in a public place without insurance against third party risk is an offence and carries penalties.

Unfortunately we do not accept scrap caravans under the Rewarding Recycling scheme.

We may be able to accept scrap motorcycles for recycling at selected Automotive Treatment Facilities (ATFs). As we are not able to give you an instant online quotation for motorcycles at the moment, you can obtain a quote by submitting your motorcycle details via our ‘Contact Us’ page here:
http://www.rewardingrecycling.co.uk/contact

It helps us to know whether or not the keys are available, however this is not essential nor does it affect the quotation. To get an instant, no obligation quote click here.

No, but our quotation will be based on your car being free from waste. Being free from waste means that your car does not contain any significant items of refuse such as garden/ household waste or old tyres etc.; basically anything that does not form part of the car itself. To get your instant, no obligation quote click here.

No, but you should tell us about the damage in case it is severe enough to affect our quotation. Minor bumps or dents would not affect the price quoted. To find out how much you could get for your scrap car click here.

A complete vehicle is a car or light van which has all its essential parts. These essentials are: the engine, bodywork, transmission, catalytic converter (if originally fitted), major interior components such as seats, and wheels. Your vehicle does not have to be drivable nor does the engine have to run in order for it to be 'complete'. We will then scrap and recycle it to recover as much re-usable material as possible.

Yes, if you're not quite ready to go ahead, you can save your quote for 14 days so that you can come back later. To get a free, instant, no obligation quote click here.

No, when you obtain a quote from us to recycle your scrap car there is no obligation to accept it. To get a free, instant, no obligation quote click here.

No, all quotations are provided free of charge. For your free scrap car valuation click here.

Through our Smart pricing plan, all vehicles entered onto the Rewarding Recycling website are matched against our weight database to ensure that each customer recieves an instant on-line quote, that refects the true valuation of your vehicle and together with daily updated scrap prices you are guaranteed the best price regardless of location or condition, in fact we promise to match any price, anywhere. click here.

The amount that we value your vehicle will be the amount you receive. We do not offer an enhanced price only to haggle and reduce the price at a later date. As long as the vehicle is as described, the money will be paid in full via our electronic wallet system. Your payment will be populated onto a prepaid Mastercard that can be spent in any location which accept Mastercard, inc. Shops, Online retailers, Restaurants, Travel Agents etc., in fact in excess of 3 million outlets currently accept this payment medium worldwide.

The concept of Prepaid Mastercard has been described as the "electronic wallet", with all the flexibility of cash but the security benefits of chip and pin technology.

Further information can be found about the card and its features by clicking here.

Once you have arranged to deliver your Vehicle to a dealership the following will happen :

• The dealership will have recived notification of your booking and will therefore be expecting you to arrive within your selected timeframes
• Once at the dealership, a representative will confirm that the vehicle and all of the accompanying documents match.

The vehicle should be surrendered with the following:

• All of the available keys for the vehicle

The V5 document for the vehicle, you should complete the transfer to a motor trader/ dismantler section and ask that the dealership representative also signs the document. You should retain the traders/ dismantlers section (9) and surrender the remainder of the document with the vehicle. This should not be sent immediately to the DVLA but retained for your records as proof you have surrendered the vehicle to a motor trader/ dismantler. Once the vehicle is treated an Electronic Certificate of Destruction (CoD) will be issued by the Authorised Treatment facility (ATF). This will remove your vehicle from the records at the DVLA ensuring that you no longer have a liability towards the vehicle. Should you not receive a copy of your CoD by email within 7 days please contact Rewarding Recycling on 0800 542 2002, and this will be investigated.

You will then receive payment via your chosen method (click here for details)

Once in possesion of the card, you will need to follow the activation process before you can use the funds which will be loaded onto the account. this is explained further in our 'Terms & conditions - prepiad section' of our website.

The dealership will then arrange directly with an authorised ATF for your vehicle to be processed.

If you have opted for a home collection the following will happen:

• Your collection will be allocated to an authorised collection agent.
• The collection agent will contact you to confirm an agreed time at which the collection can be made.
• The collection agent will arrive at the agreed time and present to you collection paperwork which will contain your vehicle details, your personal information, and details of the collection agent. If such paperwork is not presented either in paper format or on an electronic PDA or you are suspicious in any way, the vehicle should not be released and you should call 0800 542 2002 to verify the agents identity.

The vehicle should be released with the following:

• All of the available keys for the vehicle

The V5 document for the vehicle, you should complete the transfer to a motor trader/ dismantler section and ask that the collection agent signs the document. You should retain the traders section and release the remainder of the document with the vehicle. This should not be sent immediately to the DVLA but retained for your records as proof you have released the vehicle to a motor trader/ dismantler. Once the vehicle is treated an Electronic Certificate of Destruction (CoD) will be issued by the Authorised Treatment facility (ATF). This will remove your vehicle from the records at the DVLA ensuring that you no longer have a liability towards the vehicle. Should you not receive a copy of your CoD by email within 7 days please contact Rewarding Recycling on 0800 542 2002, and this will be investigated.

The amount that we value your vehicle will be the amount you receive. We do not offer an enhanced price only to haggle and reduce the price at a later date. As long as the vehicle is as described, the money will be paid in full via paypal. You can also elect to receive the payment via Bank transfer this option attracts a fee which is currently £5.50.

Further information about payment options can be found here

Yes you can. If you have any road tax remaining when you scrap your vehicle, as long as you were the registered keeper of the car at the time of disposal you can reclaim road tax for any unused complete months.

To apply for your refund if you have the tax disc, you will need to complete DVLA form V14 ‘Application for a refund of vehicle tax when you have the tax disc’. You can complete and download the V14 by clicking here.

To apply for your refund if the tax disc is missing, you will need to obtain and complete a DVLA form V33 ‘Application for a refund of vehicle tax when the tax disc is missing’. The V33 is not available online at this stage so you will need to call the DVLA customer line: 0300 790 6802 or go to your nearest DVLA office.

It’s all very straightforward. For more details about the process involved in scrapping your car, please take a look at our 'What happens next' page. If you have any further queries that aren’t answered amongst our Frequently Asked Questions, please do not hesitate to Contact Us.

Ideally, we prefer you to hand over your V5C registration document (also known as a log book) in order to issue your scrap car a Certificate of Destruction (CoD). However, if you do not have the registration document available, a Certificate of Destruction can usually be issued without it.

Your DVLA Certificate of Destruction will be sent to you electronically (by e-mail).

Your DVLA Certificate of Destruction (CoD) will be sent to you within 7 days of your car arriving at the Authorised Treatment Facility (recycling centre).

If your Certificate of Destruction has not arrived within 10 days of disposing of your car, please contact us using our online form and include your registration or reference number.

The Autogreen recycling centre will issue you with a DVLA Certificate of Destruction (CoD) which is proof that your vehicle has been scrapped legally. This Certificate shows that your vehicle is de-registered and that you are no longer responsible for that vehicle. Please make sure you keep your CoD securely.

PLEASE NOTE: The DVLA may fine those who do not obtain or cannot produce a CoD to demonstrate they have scrapped their car. Until you have a CoD, your car may still be registered. What is more you can still be deemed legally responsible for the car and therefore can be held liable for it. Unfortunately, there have been instances when unscrupulous vehicle dismantlers, who have not issued a CoD, have put cars back on the road for criminal purposes. In such instances, the registered owner may be liable for prosecution.

No – we do that for you. If your scrap vehicle is registered anywhere in the United Kingdom, we handle the DVLA legislation for you. With our extensive experience in recycling scrap vehicles and with our professional credentials, we have a direct link into the DVLA’s registration database. In turn, the DVLA notify DVLA for those vehicles registered in Northern Ireland. You can rest assured that when your vehicle is scrapped, we follow the correct, lawful processes to ensure your vehicle is listed as such.

No – we do that for you. One of the benefits of scrapping your car through Autogreen is that we handle the legislation for you. With our extensive experience in recycling scrap cars and with our professional credentials, we have a direct link into the DVLA’s registration database. You can rest assured that when your vehicle is scrapped, we follow the correct, lawful processes to ensure your vehicle is listed as such.

The End of Life Vehicle Regulations cover vehicles categorised as follows:

• Category M1: Vehicles used for the carriage of passengers and comprising no more than eight seats in addition to the driver’s seat.
• Category N1: Vehicles used for the carriage of goods and having a maximum
• mass not exceeding 3.5 tonnes

The regulations also cover three-wheeled vehicles as defined by EU directive 92/61/EEC.

Vehicles outside this criteria are not included in the regulations, but should still be disposed of in line with recommendation to ensure minimal environmental impact.

The End of Life Vehicle Regulations are the legal requirements Authorised Treatment Facilities (ATFs) must meet to scrap and recycle vehicles. This legislation is designed to reduce the impact that scrap vehicles have on the environment.

The first part of the ELV regulations require end of life vehicles to be de-polluted. This means all hazardous pollutants such as fluids, tyres and batteries, are removed at an Authorised Treatment Facility before any of the vehicle’s parts or materials can be re-used or recycled.

The second part of the regulations require that both vehicle manufacturers and Authorised Treatment Facilities recycle 85% by weight of the vehicle. This target will be further increased to 95% by 2015.

An ‘end of life’ vehicle ( ELV ) is, quite simply, a vehicle that has come to the end of its useful life. More often, an ‘end of life’ vehicle may be known as a scrap car, junk car, write-off, total loss, breaker or salvage vehicle.

We estimate that over 2 million cars and light vans are scrapped in the UK every year. Unfortunately, nearly half of these vehicles may not be scrapped through the legitimate centres known as Authorised Treatment Facilities (ATFs).

We strongly recommend that an ATF is always used. The consequences of scrapping or disposing of a car through less legitimate routes are serious: last owners will be fined or penalised for not scrapping their car via an ATF. Only through an ATF can you be assured that your car has been recycled in line with EU legislation and only an ATF can provide you with a legitimate DVLA Certificate of Destruction (CoD) – this is vital as it provides legal proof that your car has been scrapped and is no longer registered.

Authorised Treatment Facilities (ATFs) are sites which have been licensed by the Environment Agency in England & Wales, the Scottish Environment Protection Agency in Scotland or the Northern Ireland Environment Agency in Northern Ireland. ATFs are charged with the task of de-polluting scrap cars to meet the stringent standards set by DEFRA (the Department for Environment, Food and Rural Affairs) and the End of life Vehicle Regulations.

Only Authorised Treatment Facilities are permitted to issue last owners with a DVLA Certificate of Destruction (COD).

All of Autogreen's scrap car recycling centres are Authorised Treatment Facilities.

Authorised Treatment Facilities may also be known as ATFs, car dismantlers, scrap yards, junk yards, salvage yards, breakers or Car Take Back facilities.

To download a copy of the 2003 End of life Vehicle Regulations please follow this link:

http://www.opsi.gov.uk/si/si2003/20032635.htm

To download a copy of the 2005 End of life Vehicle (Producer responsibility) Regulations please follow this link:

http://www.opsi.gov.uk/si/si2005/20050263.htm

For more information from the Environment Agency, please visit the NetRegs website:

http://www.netregs.gov.uk/netregs/63019.aspx

To download a copy of the DVLA's leaflet on the Certificate of Destruction please follow this link:

http://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets/ @dg/@en/@motor/documents/digitalasset/dg_4019970.pdf

To download a copy of the DVLA's leaflet on registration numbers, which contains details about personalised registration numbers, please follow this link:

http://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets/ @dg/@en/@motor/documents/digitalasset/dg_067671.pdf

To download a copy of DVLA form V14 to claim back your road tax please follow this link:

http://www.dft.gov.uk/dvla/forms/~/media/pdf/forms/V14.ashx

Yes. Vehicle manufacturers are required by The End of Life Vehicle Regulations to be responsible for scrapping and recycling their particular makes of car. To do this, car makers have to maintain an up-to-date scrap car recycling network. Since 2005, Autogreen has been the official scrap car recycling partner for leading car makers in the UK.

Autogreen is the contracted scrap and recycle service provider to 32 car maker brands, which means that Autogreen covers over 50% of cars currently on UK roads.

To recycle your scrap car with a brand-approved Authorised Treatment Facility, click here.

Autogreen is the exclusive service provider for a vast number of vehicle manufacturers. They trust us to scrap their makes of vehicle and to meet their obligations laid out under the End of Life Vehicle Regulations within the UK.

We are the exclusive scrap service provider for: Bedford, BMW, Buick, Cadillac, Chevrolet, Chrysler, Daewoo, Daihatsu, Dodge, Ferrari, Honda, Isuzu, Isuzu Truck, Jeep, Kia, Lexus, LTI, Maserati, Maybach, Mercedes Benz, Mini, Mitsubishi Cantor, Oldsmobile, Opel, Pontiac, Porsche, Rolls Royce Cars, Saab, Smart, Subaru, Suzuki, Toyota, Vauxhall, and more.

As well as those contracted to us, Autogreen is licensed to scrap and recycle all makes of car including: Alfa Romeo, Alpine, Aston Martin, Audi, Austin, Austin Healey, Austin Morris, Bentley, Bugatti, Citroen, Colt, Dacia, DAF, Datsun, Dodge, Fiat, Ford, Freight Rover, Hillman, Humber, Hyundai, Iveco, Jaguar, Lamborghini, Lancia, Land Rover, LDV, Leyland, Leyland DAF, Lotus, Matra, Mazda, MG, MG X-Power, Mitsubishi, Morris, Nissan, Perodua, Peugeot, Proton, Renault, Renault Trucks, Riley, Rover, Seat, Simca, Singer, Skoda, SsangYong, Sunbeam, Talbot, Tata, Tatra, Triumph, Volkswagen, Volkswagen Commercial, Volvo and Wolseley.

To recycle your scrap car at an Autogreen recycling facility click here.

Businesses can only legally scrap your vehicle if they have the required license from the Environment Agency. It is a criminal offence for a business to recycle a car without an Authorised Treatment Facility (ATF) permit. For your peace of mind, Autogreen and Rewarding Recycling is fully licensed by the Environment Agency, a member of The Society of Motor Manufacturers and Traders (SMMT) and endorsed by the Department for Business Innovation and Skills (BIS).

To have your scrap car recycled by a licensed business click here.

No, however most of our Rewarding Recycling centres dismantle vehicles and sell spare parts. If you have an enquiry relating to a specific spare part please contact our ATF partner :

intapart logo http://www.intapart.com/

Intapart is a leading automotive recycler specilising in the sale of mail order used car parts throughout the UK and Europe.

All scrap cars processed by Autogreen and Rewarding Recycling are recycled in line with the EU regulations and targets.

Yes. All Autogreen ATFs will recycle your scrap car in line with the stringent targets set out in the End of Life Vehicle Regulations. Our Rewarding Recycling Centres are licensed by the Environment Agency and are subject to regular audits to ensure that our strict standards for recycling scrap cars are maintained.

The Autogreen Rewarding Recycling centre will issue you with a DVLA Certificate of Destruction (CoD) which is proof that your vehicle has been scrapped legally. This Certificate shows that your vehicle is de-registered and that you are no longer responsible for that vehicle. Please make sure you keep your CoD securely.

PLEASE NOTE: The DVLA may fine those who do not obtain or cannot produce a CoD. Until you have a CoD, your car may still be registered. What is more you can still be deemed legally responsible for the car and therefore can be held liable for it. Unfortunately, there have been instances when unscrupulous vehicle dismantlers, who have not issued a CoD, have put scrap cars back on the road for criminal purposes. In such instances, the registered owner may be liable for prosecution.

Yes! Autogreen is the exclusive service provider for a vast number of vehicle manufacturers. They trust us to scrap their makes of vehicle and to meet their obligations under the End of Life Vehicle Regulations within the UK. You are therefore assured of a legitimate service and the highest standards of professionalism.

To recycle your scrap car with a brand-approved Authorised Treatment Facility, click here.

Businesses can only legally scrap your vehicle if they have the required licenses from the Environment Agencies of the UK. It is a criminal offence for a business to recycle a car without an Authorised Treatment Facility (ATF) permit. Unfortunately not all companies that accept scrap cars are authorised nor do they meet the required legal standards. For your peace of mind, every one of our Authorised Treatment Facilities (ATFs) is fully licensed.

Please take the time to Read more about scrap car recycling with Autogreen; and for your free, no-obligation quote from a fully licensed centre click here

Unfortunately there are unscrupulous companies in the scrap industry. Be aware that there have been cases of customers being misled, either being offered very little or no payment at all for a scrap car. Others have been deceived by being offered an extremely high price, only to be offered much less when the dealer actually comes to collect the vehicle or when it is delivered to the yard.

Be aware that the price paid for scrap metal constantly fluctuates in line with the market price for steel. Autogreen monitors UK scrap prices so we can ensure that we are offering you the best possible price for your scrap car. The costs of processing, and if you need us to collect your car, the distance travelled and time taken, may reduce the amount that can be paid to you.

Most scrap cars have a value, even when collected.

To find out how much you could get for your scrap car today, click here